Send Us a Message

ILM Recognised Provider

Corporate Coach Group is an ILM Recognised Provider of development training.

About the Institute of Leadership & Management

CPD Accredited Member

Corporate Coach Group has training modules which are CPD Accredited. Learn more here.

About CPD Provider

Wise Words

Wise Words are those Snappy Sayings and Clever Quotations that give you Wisdom-in-a-nutshell: such as this one from Albert Einstein

Wise Words and Quotes

"Anyone who has never made a mistake has never tried anything..."
Keep reading...

Wise Words and Quotes

FREE Training Questionnaires

You need to develop your skills. But which skills? And by what method?

FREE Training Needs Analysis

Take a look at this list of free, informative and engaging questionnaires.
Go ahead - have a go...

FREE Training Questionnaires

FREE eBook Download

This short book will teach you some of the secrets of leadership, including communication, handling difficult people, planning and motivation.

FREE eBook Download

Receive your free ebook straight to your inbox, with our compliments.

FREE eBook Download

How to Communicate With More Intelligence

Book Online Now, or Call Us +44 020 3856 3008
Posted 16 December 2011 by Chris FarmerChris Farmer

Personal Development Courses

We offer both:
• Bespoke in-house training.
These can be tailored to your specific needs.
• Open training courses at locations near you.
You may find the following will help with the development of your communication skills training.

How to communicate with more intelligence

Nobody wants to be regarded as stupid.
We all want to be judged as intelligent.

Let us define intelligence as "A capacity to think clearly and accurately in order to be able to solve problems and arrive at correct conclusions".

In terms of survival value, obviously, intelligence is very helpful.
In social terms, as I have said, we all want to be perceived as, at least NON stupid, and better still, intelligent.

People will judge your intelligence based on two factors:

  1. Everything they see you do.
  2. Everything they hear you say.

What you do and say is, in turn, determined by ONE thing: The quality of your thinking.

High quality thinking leads to better results.
Poor quality thinking, or failing to think, leads to bad results.
Simple.

So if you want to improve your intelligence, you need to think about your methods of thinking.

As James Allen wrote:

Man is a creature by governed by law, and not a creation by artifice.
And the law of cause and effect is as undeviating in the hidden realm of thought as in the world of material things.
A noble character is not a thing of chance, but is the natural result of continued effort in right thinking.
Every one of your actions, including everything you say, is governed by your thoughts.
So, if you improve your thinking methods, then you will improve in every field of endeavour.
In addition, if you improve your thinking methods, then your power to communicate more powerfully will also improve.

Communication Skills Training

Communication Skills Training

Do you ever think to yourself, "I know what I mean, but I can't explain it"? You need to be able communicate facts, feelings, information and ideas, in a clear, professional and confident manner. If you want to learn more about our communication skills training, please click here.

HOW specifically can you improve your thinking methods?

Answer: by learning and applying certain Principles to your thinking.

What principles?

There are many principles, all under the general heading Rational thought, but here are four to learn now.

  1. Reason is an absolute
  2. The Law of identity
  3. The law of cause and effect
  4. Four levels of complexity

As usual, lets us take things in order

1. Reason is an absolute

First rule of improved thinking is to accept that reason is the method best able to generate intelligent conclusions.

You should therefore strive to act rationally in ALL situations.

(Putting the same point negatively: Don't act irrationally; don't think irrationally)

Strive to act rationally in ALL situations.

This includes the following:

  1. Treat every person according to the principles of reason
  2. Subject every problem according to the principles of reason
  3. Demand that you be treated according to the principles of reason, by those around you;

I.e. NOT subjected to fear, threats, physical intimidation or force.

What alternatives do people commonly use, other than "the principles of reason"?

  1. Some operate according to, not reason, but Prejudice, (Colour, race, political, gender, sex prejudice)
  2. Many operate according to religious dogma, not reason.
  3. Many operate according to the pursuit of their pleasure (the so called: "sex drugs rock and roll life style": whatever is pleasurable is THE GOOD: whatever isn't pleasurable is the bad).
  4. Many operate on pure emotion. (Fear, anger, revenge, over confidence)

As a result they do not act rationally.

Example:

Go into the town centre of a busy city at 12 midnight and observe the mayhem.

Ask yourself, "Is this intelligent rational behaviour?"

2. The Law of identity

The law of identity is a law of reason.
As an intelligent person, your first job is one of proper identification:
You must be able to identify what it is that you are observing.

The first question your brain has to get right is: WHAT IS IT?

  • Is that my mum or not?
    If you get the answer wrong, it could spell trouble.
  • Is that a cat or a tiger?
    If you get the answer wrong, it could spell trouble.
  • Is that a man or a woman?
    If you get the answer wrong, it could spell trouble!
  • Is this person a thief or an honest person?
    What is his identity?

What is it?

Is the first question to ask of anything! Because if you don't know what it is you don't know what to do next.
Get into the habit of asking for the definitions of things.
Ask for the definitions of things from others.
Give people definitions
Give people definitions of things, before you go into other detail.
(Example: I gave you my definition of intelligence early in this piece before I went into detail)

  • What, in your opinion, is the definition of Fairness?
  • What is Justice?
  • What is "Good practice" in the given work context?

How to act more intelligently:

  1. Always strive to define your terms
  2. Always strive to correctly identify the facts
  3. The law of cause and effect

3. The law of cause and effect was first stated by Leucippus

Leucippus was one of the earliest Greeks philosophers, 5th century BC. He was the first to come up with the idea of ATOMS and the first to come up with the idea of Cause and effect.

Before Leucippus (and still going strong today) was the notion that everything happens because GOD wills it to happen.
Leucippus was one of the first to look for a non-religious explanation to why things happen.
"Everything that happens, happens for a reason"

i.e. Nothing "Just happens".

Now be careful!

Be careful because this statement is ambiguous and must be treated carefully!
You should now split this statement into two versions, which mean different things:

  1. "Everything that happens, happens for a PURPOSE"
  2. "Everything that happens, happens as a result of previous CAUSES"

Let us look at each, in turn:

"Everything happens for a PURPOSE"

People (human beings) act according to the principle of PURPOSE.

People are purposeful.

People act in order to achieve their aims; their purpose, their goals Inanimate matter does not.
Inanimate matter does not act in order to achieve aims; purpose, goals.
Inanimate matter Operates according to causation.
Inanimate matter operates according to antecedent causes:

Example: A tsunami has definite antecedent causes; i.e. Accumulated Seismic Energy

Movement of tectonic plates, High volcanic Pressures, Extreme heat, frictional forces etc.
A tsunami does not have a purpose: A tsunami is not "divine retribution".

In order to think more intelligently:

Always search for The cause and effect relationships that bind inanimate events together.
BUT when thinking of the actions of other people; always look for the clues that will reveal the intended purpose of the people involved:

When thinking of people: Ask FOR WHAT PURPOSE?

When thinking of the actions of inanimate matter always look for the clues that will reveal the chain of causal events: Ask "WHAT EVENTS lead up to and caused, the brakes to fail?"

Don't let people confuse these two categories.
If it rains on your parade don't ask "For what purpose did God do this to me? What does it mean?"
If a person cheats on you: Don't ask: "I wonder what events in this person's early childhood caused him to cheat on me?"

4. Four levels of complexity

There are four layers of complexity that you need to know about.
In order to understand anything that is complex, you should see it as having layers of complexity; thus:

First layer

What is the identity of the individual units that go to make this system up?

Example

Your body is made up of elements of Carbon, Hydrogen, Oxygen, Nitrogen, Iron. etc

First order questions include:

  1. What is it? ( see notes above)
  2. What is this made from?
  3. What are the subset elements of the system?

Second layer

How (in what order) are these elements arranged, in space?

Intelligent design means that things are non-random. There is an underlying order. What is the sequence, the arrangement, the placement, the location, of the elements?

Second order questions include:

  1. What goes with what?
  2. In what order do they need to be placed?
  3. Where does this go in relation to that?

Third order

How (in what order) are these elements arranged in Time?

Intelligent design means that things are time sequence..

What is the proper time sequence of the individual actions?

Third order questions include

  1. In what time order do we need to do things?
  2. What is the correct sequence of events, in chronological order?
  3. Which is first, which is second?
  4. Is anything to be done concurrently?

Fourth order

How does this system operate within its own context?

Nothing operates in isolation to all else. Everything operates within a framework of pre-existing systems.

Fourth order questions are:

  1. How does this impact on the environment?
  2. What constraints does the environment impose on our system?
  3. Is the current context operating in our favour or not?
  4. Do we need to build contingencies against the prospect of a change in circumstances?

Summary

In order to think more intelligently do the following

Study the laws of logic:

Logic is the study of valid thinking. Hardly anyone studies logic.
Make yourself one of the few people who do:
You will find it pays you back many times.
Buy a copy of "Elements of modern logic" S H Mellone University tutorial press

Law of identity

  1. Always strive to identify the facts
  2. Always strive to define your terms

Law of causality

"Everything that happens, happens for a reason" Nothing "Just happens"

When thinking of the actions of inanimate matter, always look for the clues that will reveal the chain of causal events; Ask "what events lead up to and caused, this fuel line to fail?"

When thinking of the actions of other people

People act according to the principle of purpose. People act to achieve their aims; their purpose, their goals. Always look for the clues that will reveal the intended purpose of the people acting.

Ask FOR WHAT PURPOSE?
Don't let people get these two mixed up.
Four levels of complexity

There are four layers of complexity

First order questions include:

  1. What is it?
  2. What is this made from?
  3. What are the subset elements of the system?

Second order questions include:

What goes with what?
In what order do they need to be placed?
Where does this go in relation to that?

Third order questions include:

In what time order do we need to do things?
Which is first?
Which is second
What can be done concurrently?

Fourth order questions are:

  1. How does this impact on the environment
  2. What constraints does the environment impose on our system
  3. Is the current context operating in our favour or not?
  4. Do we need to build contingencies against the prospect of a change in circumstances?

For more information about communication skills training visit the Corporate Coach Group website

FREE Training Needs Analysis

FREE Training Needs Analysis!

In order to get the best from your training, you need to discover your relative strengths and weaknesses. Take our FREE training needs analysis questionnaire now and get a report in less than five minutes!

If you think a friend might enjoy this, please share it with them:

Blog Email Subscription

Do you want to receive an email whenever we post a new blog? The blogs contain articles 5-10 minutes long - ideal for reading during your coffee break!
If you wish to sign up for this, please click here.

Improve yourself with Training Courses

Good training is important for your continued professional development. You may find this very popular course will help with the development of your communication skills training. Reserve your place today.

Your Comments

Nobody has rated this blog yet... based on 3 reviews, 4 out of 5 stars.
Would you like to rate this blog?

X